We are here to help
Have a question, a bug to report or an idea for Song Finder? Send us an email.
Email supportcontact@viavcci.comPlease include your phone model, Android version and a short description of the problem.
Quick answers
How do I identify a song?
Open the app and tap the green button on the home screen. Keep your phone close to the music until the result appears.
What is Auto mode?
Manual mode identifies one song when you tap. Auto mode keeps listening so you can catch songs as they play. Switch between them with the toggle at the bottom of the home screen.
Where are my past results?
Recognized songs appear in History. Tap the heart on a song to keep it in Favorites.
Where is the privacy policy?
You can read it on our Privacy Policy page.